Terms of Service

Terms of Service

Last Updated: August 2025

These Terms of Service ("Terms") govern your use of the blarka website and services provided by blarka Ltd, a company registered in England and Wales.

1. Company Information

Company Name: blarka Ltd
Registered Address: 128 City Road, London EC1V 2NX, United Kingdom
Company Registration Number: [Your Companies House Number]
Email: legal@blarka.com

2. Acceptance of Terms

By accessing and using our website, placing an order, or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

3. Products and Services

Product Information:

  • We strive to provide accurate product descriptions, images, and pricing
  • Colors and appearance may vary due to monitor settings
  • We reserve the right to correct errors in product information
  • Product availability is subject to change without notice

Pricing:

  • All prices are displayed in USD unless otherwise stated
  • Prices include VAT where applicable
  • We reserve the right to change prices without prior notice
  • The price charged will be the price displayed at the time of order

4. Orders and Payment

Order Acceptance:

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee product availability
  • We may require additional verification for certain orders

Payment Terms:

  • Payment is required at the time of order
  • We accept major credit cards, PayPal, and other approved payment methods
  • All transactions are processed securely
  • You are responsible for any bank or payment processing fees

5. Shipping and Delivery

Shipping Policy:

  • Shipping costs and delivery times are displayed at checkout
  • We are not responsible for delays caused by customs or postal services
  • Risk of loss passes to you upon delivery to the carrier
  • International customers are responsible for customs duties and taxes

Delivery:

  • Delivery times are estimates and not guaranteed
  • You must provide accurate delivery information
  • We are not liable for failed deliveries due to incorrect addresses

6. Returns and Refunds

Return Policy:

  • You have 14 days from receipt to return items (UK Consumer Rights Act)
  • Items must be in original condition with tags attached
  • Return shipping costs may apply unless item is defective
  • Refunds will be processed within 14 days of receiving returned items

Exclusions:

  • Personalized or customized items cannot be returned
  • Items damaged through normal use are not eligible for return
  • Hygiene-sensitive products cannot be returned once opened

7. User Accounts

Account Creation:

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of any unauthorized use
  • One account per person is permitted

Account Termination:

  • We may suspend or terminate accounts for violations of these terms
  • You may close your account at any time
  • Termination does not affect existing orders or obligations

8. Intellectual Property

Our Rights:

  • All website content, logos, and trademarks are our property
  • You may not use our intellectual property without permission
  • Product images and descriptions are protected by copyright

User Content:

  • You retain rights to content you submit (reviews, photos, etc.)
  • You grant us license to use your content for business purposes
  • You are responsible for ensuring your content doesn't infringe others' rights

9. Privacy and Data Protection

Data Collection:

  • We collect and process personal data in accordance with our Privacy Policy
  • We comply with UK GDPR and data protection laws
  • You have rights regarding your personal data

Cookies:

  • We use cookies to improve your experience
  • You can control cookie settings in your browser
  • Some features may not work without cookies

10. Prohibited Uses

You may not use our services for:

  • Any unlawful purpose or to solicit unlawful acts
  • Violating any international, federal, provincial, or state regulations or laws
  • Transmitting or procuring the sending of any advertising or promotional material
  • Impersonating or attempting to impersonate the company or employees
  • Engaging in any automated use of the system

11. Disclaimers and Limitations

Warranties:

  • Products are provided "as is" except where required by law
  • We provide statutory warranties as required by UK consumer law
  • We disclaim all other warranties to the extent permitted by law

Limitation of Liability:

  • Our liability is limited to the maximum extent permitted by law
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the product
  • Nothing in these terms limits liability for death, personal injury, or fraud

12. Indemnification

You agree to indemnify and hold harmless blarka Ltd, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government actions.

14. Governing Law and Jurisdiction

Applicable Law:

  • These terms are governed by the laws of England and Wales
  • Any disputes will be subject to the exclusive jurisdiction of English courts
  • EU customers may have additional rights under EU consumer protection laws

Dispute Resolution:

  • We encourage resolution of disputes through direct communication
  • Alternative dispute resolution options are available
  • You may have access to online dispute resolution platforms

15. Changes to Terms

Modifications:

  • We reserve the right to modify these terms at any time
  • Changes will be posted on this page with updated date
  • Continued use after changes constitutes acceptance
  • Material changes will be communicated via email where possible

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us:

blarka Ltd
128 City Road
London EC1V 2NX
United Kingdom
Email: legal@blarka.com
Customer Service: support@blarka.com

Effective Date: These terms are effective as of August 2025 and will remain in effect until modified or replaced.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.